About NeuroLock VPN
This page provides product information and support contact details for the NeuroLock VPN iOS application. For account, subscription, or technical questions, please contact us using the support form.
Support
Email: info@brandmediaholding.com
Need to report an issue? Include device model, iOS version, and a short description of what happened.
Contact Support
Terms of Use
These Terms of Use ("Terms") govern your use of the NeuroLock VPN mobile application (the "App") and this website (together, the "Services"). By using the Services, you agree to these Terms. If you do not agree, do not use the Services.
1. Who We Are
Support contact email: info@brandmediaholding.com.
2. Acceptance of Terms
By using NeuroLock: AntiSpy & Privacy, you agree to these Terms.
3. Service Description
NeuroLock: AntiSpy & Privacy provides a VPN service designed to enhance your online privacy and security. The application helps protect your internet connection and personal data from surveillance and threats.
4. No Illegal Activity
You agree not to use NeuroLock: AntiSpy & Privacy for:
- Hacking, fraud, or cybercrime;
- Copyright infringement or distribution of pirated content;
- Spamming, phishing, or malicious activity;
- Any unlawful purpose that violates the laws of your jurisdiction.
We reserve the right to suspend or terminate access for users who violate these terms or engage in abusive activities.
5. No Warranty
The service is provided "as is." We do not guarantee uninterrupted, error-free, or 100% secure service, as factors beyond our control may affect connectivity and performance.
6. Limitation of Liability
We are not liable for:
- Any direct or indirect damages arising from the use or inability to use the service;
- Issues caused by your internet service provider, network restrictions, or local regulations;
- Temporary service interruptions or performance variations.
7. Changes to Terms
We may update these Terms of Service. Major changes will be communicated to users via the app or our website.
8. Contact
Questions about these Terms: info@brandmediaholding.com.
This document is a general template. Consider having legal counsel review it for your specific business and jurisdiction.
Privacy Policy
This Privacy Policy explains how NeuroLock VPN ("we", "us") may collect, use, and share information when you use the Services. If you do not agree with this policy, do not use the Services.
1. Information We Collect
NeuroLock: AntiSpy & Privacy is built for maximum privacy protection. We do not log or store:
- Your IP address;
- Your network traffic or its content;
- DNS queries;
- Connection timestamps;
- Device identifiers;
- Geolocation data.
We may collect anonymous analytics data (crash reports, app performance) solely to improve the service. This data cannot be used to identify you.
2. How We Use Your Data
- To provide and maintain the VPN service;
- To troubleshoot technical issues;
- To improve application performance and stability;
- To develop new protection features.
3. Data Sharing
We do not sell or share your personal data with third parties. We do not share user data with advertising networks, analytics, or marketing companies.
4. Security
We use modern encryption protocols and advanced technologies to protect your connection and data.
5. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through the application or on our website.
6. Contact
Privacy questions: info@brandmediaholding.com.
If you need App Store compliance language (e.g., explicit data categories, "data linked to you", etc.), tell me what data the app actually collects and I’ll tailor this policy precisely.